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Exceeding targets and generating leads – Lampton Leisure

This was a fully integrated campaign designed to turn local interest in swimming lessons into real enquiries. We brought together a mix of digital tactics and channels – including audio, video, programmatic display, paid search and retargeting – all working towards the same goal, rather than running as separate activities. Each touchpoint guided users towards one of two targeted landing pages, built specifically for parents and adults with messaging tailored to each.

The strategic thinking behind the campaign started with Hounslow itself. As one of London’s most diverse boroughs, different communities had very different relationships with swimming, confidence in the water, and motivations for lessons. A single campaign message would not work across the whole area.

The Challenge

The challenge was to generate at least 300 completed enquiry forms in a short timeframe, while improving visibility and making it easier for users to take action. Alongside paid activity, we needed to strengthen the organic journey, ensuring that users who found Lampton Leisure through the website could easily navigate to the campaign and convert.  

The Approach

We built the campaign around two clear audience routes, shaping messaging and landing pages so users immediately felt they were in the right place. Parents were met with content focused on building children’s confidence in the water, while adults were given a more reassuring and supportive entry point that made getting started feel achievable. 

Alongside this, we improved the website journey by introducing clearer signposting and simplifying navigation, helping capture organic traffic that may have otherwise been lost. Retargeting kept the campaign front of mind, while HubSpot workflows ensured every enquiry was picked up quickly and passed through to the sales team without delay.  

The Results

The campaign exceeded expectations across both awareness and lead generation, delivering almost three times the original enquiry target while creating a much clearer journey from advert through to conversion. By connecting the media activity, landing pages and CRM follow-up into one joined-up experience, the campaign successfully turned local interest into hundreds of real Swim School conversations across Hounslow.  

Some of the standout results included:  

  • 858 enquiries generated – almost 3x the original target  
  • 1.5 million+ impressions delivered across Hounslow  
  • 307,000+ people reached through the campaign  
  • 372 Meta leads generated at an £11.10 CPL  
  • 359 adult swim lesson enquiries generated through targeted audience messaging 

“This campaign was a genuine step change in how we approach marketing at Lampton Leisure. Moving to a data-led model with tightly targeted paid advertising delivered results we hadn’t seen before, including a threefold increase against our enrolment target and a significant return on investment in confirmed hot lead revenue. It’s demonstrated what’s possible when you commit to doing this properly, and it’s set a new benchmark for how we’ll approach campaigns going forward.”

Ryan Sutton, Lampton Leisure
Head of Marketing and Communications