Leading Your Marketing Team Through Change and Growth 

Maddie Gulliver - 1st January 2025

If there’s one thing marketing doesn’t do, that’s stand still.  Whether it’s the latest tech, shifting customer behaviour, or significant organisational changes, the one constant is change

As exciting as it can be, change often comes with its fair share of challenges. Uncertainty creeps in, priorities shift, and the team might feel like they’re juggling too many balls at once. 

But the thing with change is when done right, it doesn’t just help your marketing team adapt, it empowers them to thrive.  

What Kind of Changes Are We Talking About?👀 

Marketing teams are at the heart of so many shifts in a business. Here are a few scenarios you might recognise

  1. Adopting New Marketing Tech: 
    Marketing automation, AI-driven analytics, and CRM upgrades—these tools can revolutionise your strategy, but they often require a learning curve for your team. 
  1. Meeting Evolving Customer Expectations: 
    Audiences are savvier than ever. They demand personalisation, seamless experiences, and authenticity, which means your team needs to keep evolving to meet (and exceed) those expectations. 
  1. Scaling Marketing Operations: 
    As your business grows, so do your marketing goals. Expanding into new markets or launching bigger campaigns often means rethinking processes, roles, and strategies. 
  1. Pivoting in Response to Trends: 
    Whether it’s shifting social media algorithms, changing advertising regulations, or embracing sustainability, marketers are constantly adapting to external trends. 
  1. Organisational Restructures: 
    New leadership, mergers, or a pivot in business focus often mean the marketing team needs to realign quickly. 

If any of these sound familiar, you’re not alone. These changes are part and parcel of leading a marketing team, but it’s how you handle them that makes the difference. 

Why Supporting Your Marketing Team Matters 🫶

Here are some actionable steps to guide your marketing team through periods of growth and transition: 

  1. Communicate the Vision Clearly: 
    Share the why behind the changes. Whether it’s adopting a new tool or shifting strategy, help your team see the bigger picture and understand how it benefits them. 
  1. Bring Them into the Process: 
    Marketing teams thrive on collaboration. Get their input early when planning changes—it builds buy-in and often uncovers great ideas you hadn’t considered. 
  1. Upskill and Train for New Tools: 
    Whether it’s learning to optimise AI-driven ads or diving into a new platform, investing in training ensures your team feels confident and ready. 
  1. Keep Campaigns on Track: 
    Change can easily derail priorities, but clear timelines and focused strategies help keep campaigns moving smoothly. 
  1. Celebrate Milestones: 
    From launching a new campaign to mastering a new tool, take time to acknowledge your team’s efforts. Recognition goes a long way. 
  1. Create a Culture of Agility: 
    Encourage flexibility and a willingness to experiment. Marketing is always evolving, and fostering a mindset of agility keeps your team ahead of the curve. 
  1. Be an Empathetic Leader: 
    Change affects everyone differently. Be available for open conversations and listen to your team’s concerns—it makes all the difference. 

Turning Change Into Opportunity 🚪

Marketing thrives on creativity and adaptability, so periods of change are a natural fit for innovation. With the right leadership, these moments can be a catalyst for new ideas, better strategies, and stronger teamwork. 

So, as you prepare for the next big shift—whether it’s a new platform, a rebrand, or scaling your campaigns—think about how you can guide your team with clarity, empathy, and focus. 

Ready to navigate change like a pro? Let’s talk about how we can support your marketing strategy and team growth.